Sale of annual cards | SEPAQ fraud attempt

You would almost want to pitch your tent in front of your computer: a very long queue to acquire one of the annual cards of the Société des establishments de plein air du Québec (SEPAQ) at half price formed on Tuesday, in particular because of fraud attempts which forced the process to be put on hold.


Posted on 1is June 2021 at 1:55 p.m.


Updated at 2:30 p.m.

Sylvain Sarrazin
Press

By registering on the online sales portal at around 1:40 p.m., we were allocated seat number 148 249, and the queue was paused.

Outdoor enthusiasts rushed to the SEPAQ website at 9 a.m. on Tuesday morning to hope to get their hands on one of the annual Bonjour Québec cards, sold at half price. It was necessary to come armed with a good dose of patience, especially when the sale was interrupted by the organization, due to reports of attempted fraud noted by a banking institution.

“The equitable solution was to suspend the sale, so that those who are holders [de la carte visée par la tentative de fraude] can hope to get their hands on a copy of the Bonjour Québec card, ”said SEPAQ spokesperson Simon Boivin.

A traffic jam then formed in the early afternoon, pending the resumption of transactions, which was initially scheduled for 2 p.m., then postponed to 3 p.m. SEPAQ does not rule out other postponements being made in the afternoon.

“Note that no personal or credit card-related data has been compromised,” said SEPAQ in a message intended for buyers still in the queue. “SEPAQ will do everything in its power to ensure that the priority ranks already granted are respected when the sale reopens,” she explains.

At around 2 p.m., the organization indicated that 37,500 annual Bonjour Québec 2021 cards were still available. They provide unlimited access to Quebec’s 24 national parks (or to a single park in particular, depending on the type of card) for 12 months.

“We find that a shame, things were going smoothly, the systems were working well,” said Simon Boivin.

Last year, the sale of the same card had raised a wind of discontent, since Quebecers had just purchased it at full price when the 50% discount was announced.

With Coralie Laplante, Press

 
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